**Is there a free trial available?**

Absolutely! You can avail yourself of our complimentary trial under our Free Plan. The best part is you don't need to provide your credit card details to access these free credits.

**How can I cancel subscription?**

The cancellation process is straightforward. Navigate to our 'Pricing' page and select the 'cancel' option. This will direct you to the Stripe dashboard, where you can manage your subscription. If you encounter any difficulties, feel free to email us at support@kukarella.com. Remember, you can cancel subscription anytime and continue using your plan until the end of your billing period. Once your paid plan expires, you'll be shifted to a free plan, and the Pro features will be disabled.

**Can I request a refund?**

Yes, you can. If our service doesn't meet your expectations, you can ask for a refund within 15 days of your initial payment. We process refunds within one business day - no hard feelings, no questions asked. Just send us email to support@kukarella.com with your request and we will take care of the rest

**What are top-ups?**

Are you running low on credits? No worries! Top-Ups will allow you to purchase characters for text to speech conversion or minutes for audio transcription without having to change your current plan.

**Are my payments secure?**

Absolutely. Your payment information is secure as we don't have access to it. All transactions, whether for a subscription plan or one-time purchase, are processed directly through Stripe.

**How can I delete my account?**

Simply send an email to support@kukarella.com to request an account deletion. We'll handle the rest.

**Can I switch my subscription plan?**

Of course! You have the liberty to upgrade or downgrade your plan at any time. When you switch, the payment is automatically prorated. Additionally, you can choose between a monthly or an annual subscription - the latter can save you up to 40%.

We hope this answers your questions! Don't hesitate to reach out if you have further queries.

Have questions? We've got answers! Learn about refunds, secure payments, top-ups, plan switching, and even account deletion. Get peace of mind with Kukarella. Don't hesitate to reach out if you have further queries

How to Get Started with Kukarella: Free Trial, Cancellations, and More!

Is there a free trial available?
Absolutely! You can avail yourself of our complimentary trial under our Free Plan. The best part is you don't need to provide your credit card details to access these free credits.
How can I cancel subscription?
The cancellation process is straightforward. Navigate to our 'Pricing' page and select the 'cancel' option. This will direct you to the Stripe dashboard, where you can manage your subscription. If you encounter any difficulties, feel free to email us at support@kukarella.com. Remember, you can cancel subscription anytime and continue using your plan until the end of your billing period. Once your paid plan expires, you'll be shifted to a free plan, and the Pro features will be disabled.
Can I request a refund?
Yes, you can. If our service doesn't meet your expectations, you can ask for a refund within 15 days of your initial payment. We process refunds within one business day - no hard feelings, no questions asked. Just send us email to support@kukarella.com with your request and we will take care of the rest
What are top-ups?
Are you running low on credits? No worries! Top-Ups will allow you to purchase characters for text to speech conversion or minutes for audio transcription without having to change your current plan.
Are my payments secure?
Absolutely. Your payment information is secure as we don't have access to it. All transactions, whether for a subscription plan or one-time purchase, are processed directly through Stripe.
How can I delete my account?
Simply send an email to support@kukarella.com to request an account deletion. We'll handle the rest.
Can I switch my subscription plan?
Of course! You have the liberty to upgrade or downgrade your plan at any time. When you switch, the payment is automatically prorated. Additionally, you can choose between a monthly or an annual subscription - the latter can save you up to 40%.
We hope this answers your questions! Don't hesitate to reach out if you have further queries.

Free Trial, Cancellations, Top Ups and More

At Kukarella, we value our users' trust above all. Our commitment to maintaining a high standard of data protection is paramount. We recently received some pertinent questions from our user Deana Mourad, who wanted more detailed information on our data protection protocols. We believe in transparency and will be addressing these queries below, offering a deeper understanding of our data protection mechanisms.

**What data protection methods are in use, encryption, etc.?**

At Kukarella, we have recently revamped our security protocols to make them even more robust. We understand that your data is sensitive, and its security is our top priority. We use strong encryption to protect all communication between our web server and your browser. We have also configured our web server to disallow the use of weak ciphers, minimizing the risk of any unauthorized access.

**Is my data used in any training or system testing, etc.?**

Simply put, no. We respect your privacy and confidentiality. Your data is solely used to deliver the services you requested. We do not use your data for training our models, system testing, or any other purposes beyond providing the services you've signed up for.

**Are records/transcriptions that I choose to delete, permanently deleted from Kukarella servers/database?**

Yes. Once you choose to delete a record or transcription, it's permanently removed from our servers and databases. You have full control over your data, and we honor your decisions regarding their management.

**What happens to the real-time transcription if interrupted by a phone call, does it automatically get saved, placed on pause?**

You retain full control over your real-time transcriptions. If an interruption such as a phone call occurs, you can manually pause or save the transcription based on your needs. This feature ensures your work isn't lost due to unexpected interruptions.

**If there is a problem with saving the real-time transcribed text, is an audio file created as a back-up?**

If there's an issue while saving your transcribed text, an error message will be displayed to inform you about the situation. Unfortunately, an audio file isn't created as a back-up in this scenario. However, until you receive a confirmation of successful saving, the transcription remains active on your screen.

Our commitment to data protection and user privacy is unwavering. We appreciate these insightful questions from our users, as they provide an opportunity for us to clarify our processes and reassure our users about our security measures. Please don't hesitate to reach out with any more questions or concerns; we're here to help. Send email to support@kukarella.com or use our chat

Deana Mourad asked, and we answered! Discover how we safeguard your data with robust encryption, strict privacy practices, and user-controlled data management. Rest easy knowing your data is in good hands.

Your Data, Our Priority: Addressing Concerns about Data Protection

At Kukarella, we value our users' trust above all. Our commitment to maintaining a high standard of data protection is paramount. We recently received some pertinent questions from our user Deana Mourad, who wanted more detailed information on our data protection protocols. We believe in transparency and will be addressing these queries below, offering a deeper understanding of our data protection mechanisms.
What data protection methods are in use, encryption, etc.?
At Kukarella, we have recently revamped our security protocols to make them even more robust. We understand that your data is sensitive, and its security is our top priority. We use strong encryption to protect all communication between our web server and your browser. We have also configured our web server to disallow the use of weak ciphers, minimizing the risk of any unauthorized access.
Is my data used in any training or system testing, etc.?
Simply put, no. We respect your privacy and confidentiality. Your data is solely used to deliver the services you requested. We do not use your data for training our models, system testing, or any other purposes beyond providing the services you've signed up for.
Are records/transcriptions that I choose to delete, permanently deleted from Kukarella servers/database?
Yes. Once you choose to delete a record or transcription, it's permanently removed from our servers and databases. You have full control over your data, and we honor your decisions regarding their management.
What happens to the real-time transcription if interrupted by a phone call, does it automatically get saved, placed on pause?
You retain full control over your real-time transcriptions. If an interruption such as a phone call occurs, you can manually pause or save the transcription based on your needs. This feature ensures your work isn't lost due to unexpected interruptions.
If there is a problem with saving the real-time transcribed text, is an audio file created as a back-up?
If there's an issue while saving your transcribed text, an error message will be displayed to inform you about the situation. Unfortunately, an audio file isn't created as a back-up in this scenario. However, until you receive a confirmation of successful saving, the transcription remains active on your screen.
Our commitment to data protection and user privacy is unwavering. We appreciate these insightful questions from our users, as they provide an opportunity for us to clarify our processes and reassure our users about our security measures. Please don't hesitate to reach out with any more questions or concerns; we're here to help. Send email to support@kukarella.com or use our chat

Addressing Concerns about Data Protection - Your Data, Our Priority

Find the perfect Kukarella plan for your needs. Compare Pro, Premium, and Studio features. Start with weekly for short projects or save 50% with annual subscription.

Compare Kukarella Plans | Weekly, Monthly, or Annual

Not sure which Kukarella plan fits your needs? Whether you're working on a quick project or creating content regularly, we'll help you find the right option. Watch our video tutorial or read this guide.&nbsp;&lt;iframe width="560" height="315" src="https://www.youtube.com/embed/nnBXjYFFwrI?si=WIDTL9HHSbbUMKXq" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen&gt;&lt;/iframe&gt;&nbsp;<h1>Available Plans</h1>We offer three plan types: Pro, Premium, and Studio. Each can be purchased weekly, monthly, or annually.Weekly Plans Perfect for short-term projects. Subscribe, complete your work, and cancel - you won't be charged after that. It's essentially pay-as-you-go.Monthly Plans Save 30% compared to weekly rates. Premium plan costs $27 per month.Annual Plans Best value for regular users. Get 50% off - Premium plan drops to just $19 per month.<h1>What Each Plan Includes</h1>Premium - Most Popular Choice - Access to 1000+ voices - All features unlocked - Sufficient credits for most projects - Commercial usage rights - Character conversion for all languages - Audio transcription minutes - Image and video generation creditsStudio - Same features as Premium - More credits for high-volume users - Perfect for production studiosPro - Basic features - Limited voice selection - Some features remain locked<h1>Understanding Credits</h1>Text-to-Speech: - One character = one letter - Multilingual and cloned voices use more credits - Premium plan provides enough for most usersVisuals: - 2 credits per image - 10 credits per video clip - Premium includes 50 credits (enough for 5 videos or 25 images)<h1>Not Sure? Use Our Calculator</h1>Our plan calculator helps you choose by asking about: - Your purpose (business, education, personal) - Services needed - Usage frequency - Project duration - Storage requirementsTry it now to get a personalized recommendation.Need help deciding? Email support@kukarella.com

Which Kukarella Plan Should You Choose? Compare Features and Pricing

Learn how to pause and restart your Kukarella subscription in a few clicks. Simple steps for cancellation and renewal through Stripe payment system.

How to Cancel or Renew Your Kukarella Subscription

Need to pause your subscription? Kukarella makes it easy to cancel and renew your plan whenever you need. Watch our video tutorial or follow these simple steps.&nbsp;&lt;iframe width="560" height="315" src="https://www.youtube.com/embed/noYGGdd44c8?si=nPcmX0T40NzWbdfA" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen&gt;&lt;/iframe&gt;&nbsp;<h1>Canceling Your Subscription</h1>1. Go to the pricing page 2. Find your current plan card 3. Click the cancel button 4. Confirm cancellation on the Stripe payment pageYour subscription will stop at the end of your billing period.<h1>Renewing Your Subscription</h1>When you're ready to use Kukarella again: 1. Visit the pricing page 2. Click "Renew Plan" on your previous plan 3. Confirm renewal through Stripe<h1>Flexible Usage</h1>Think of Kukarella like a service you can turn on and off: - Subscribe when you have projects - Cancel when you don't need it - Renew when you're ready to create again&nbsp;Need help? Email support@kukarella.com

How to Cancel and Renew Your Kukarella Subscription

Learn how Kukarella credits work for text-to-speech, transcription, and visuals. Compare monthly plan credits with top-up options to manage your usage.

Understanding Kukarella Credits: Monthly Plans and Top-Ups

Need more credits but not sure whether to upgrade your plan or buy top-ups? Watch our video tutorial or read this guide to understand how Kukarella credits work.&nbsp;&lt;iframe width="560" height="315" src="https://www.youtube.com/embed/R5VwFwWl4s8?si=jJVoxNPPHIwXja6F" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen&gt;&lt;/iframe&gt;&nbsp;<h1>Types of Credits</h1>Kukarella offers two types of credits: 1. Monthly credits included with your subscription 2. Top-up credits you can purchase separately<h1>What Credits Are Used For</h1>Text-to-Speech and AI Generation - Credits are used per character - Includes both text conversion and AI content generationAudio/Video Transcription - One credit equals one minute of transcription - Applies to both audio and video filesVisual Content - 2 credits per generated image - 10 credits per video animation<h1>Managing Your Credits</h1>Running low on credits? You have two options:Upgrade Your Plan - Switch to a higher plan for more monthly credits - Good choice if you need more credits regularlyPurchase Top-Up Credits - Buy additional credits without changing your plan - Perfect for occasional extra needs - Available on the pricing page&nbsp;Need help? Email support@kukarella.com

Kukarella Credits and Top-Ups Explained

Get all the details about Kukarella's plans, pricing, payments, and our commitment to data protection

Pricing, payments and privacy